550 No Such User Error and How to Fix it

550 No Such User ErrorSending but not receiving emails on your domain’s email accounts?

Do you receive an error message as shown below?

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain by [IP address of your hosting account]. The error that the other server returned was: 550 No Such User“.

Please note that this error usually appears when you are sending an email from your gmail or Google Apps email account to an email account associated to a domain. For example if an email is sent from a gmail account to then typically you would see this error message.

550 No Such User Error

How can you fix it? You can do 3 things right now to overcome this 550 No Such User Error.

  1. 1. Ask your web hosting provider to run a Fix Ownership on the server level. “How do I do that?” you might ask. It helps if you have a good web hosting provider for your website. Take Bluehost for instance.  Log in to your control panel, scroll to the bottom of the homepage and click Live Chat. Select Technical Support from the drop down option, enter your details and mention the 550 No Such User. Then ask the support person to “run a Fix Ownership on the server level”. Don’t worry, they will know what you meant. Also find out from them what your web hosting IP address is.
  2. 2. On your hosting account go to your domain’s DNS records (You can ask your hosting provider to show you how to get there in case you are an absolute beginner).
  3. 3. Create an A record for webmail and point it to your IP address (ask your web hosting provider what it is) and save changes. Test it now. Are you still getting the 550 No Such User Error?

Give it 4 hours and you should be able to send and receive emails and see no more 550 No Such User Error.

Want to create your own email addresses on your own domain? Get a domain free of charge for the first year (you know domains are never free right?) when you sign up to discounted hosting package of Bluehost.

Here are your options:

  • 1 year web hosting for £3.17 per month (works out £38 for 12 months)
  • 2 years web hosting for £2.50 per month (works out £60 for 24 months)
  • 3 years web hosting for £2.20 per month (works out £80 for 36 months)

Pay £38 upfront if you opt in for a year, £60 for 2 years or £80 for 3 years.

I can tell you one thing. Bluehost live chat support is amazing. Where do you think I learned how to fix 550 No Such User Error? From their live chat support of course.

Sign up to Bluehost then Install WordPress. Want to create email addresses? Log in to your bluehst account, go to CPanel and under Email section click Emails. Create your email account for your domain. You can then configure this email account on your phone, laptop, desktop or tablet. Remember, use the live chat support if you need further help.

By Rafi Akbar

Rafi Akbar run monthly WordPress courses at Google campus. Rafi's passionate about helping beginners to get their websites up and running. Rather than building websites for you, Rafi will teach you how to build a fast loading, error free website all by yourself.

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